Terms of Service

Last Updated: 20 November 2024

These Terms of Service (“Terms”) govern your use of InstaVisa.org (“Site”). InstaVisa is run by AdMax, s. r. o., Tovarenska 7938/14, 811 09 Bratislava, Slovakia, VAT: SK2120972843, ICO: 52283224. By accessing and using our Site and services, you accept these Terms in full. If you do not agree with these Terms, you must immediately stop using our Site.

1. Acceptance of Terms

Your access and use of InstaVisa.org and any related services constitute your acceptance of these Terms and our Privacy Policy. InstaVisa may amend these Terms at any time without prior notice by posting the amended Terms on this Site. Continued use of our Site following the posting of changes constitutes acceptance of those changes.

2. Scope of Services

InstaVisa provides visa facilitation services, including the submission and management of visa applications on behalf of users. InstaVisa acts solely as a facilitator and is not affiliated with any government agency or immigration authority. The final decision to approve or deny a visa application rests with the respective government authority, and InstaVisa does not guarantee visa approval.

3. User Obligations and Responsibilities

When using InstaVisa.org, you agree to:

  • Provide Accurate Information: You are responsible for providing true, accurate, current, and complete information as requested during the application process. Any misrepresentation may lead to denial of your application or other legal consequences.
  • Compliance with Applicable Laws: You agree to use our Site and services in accordance with all applicable laws and regulations and refrain from illegal activities or fraudulent behavior.

4. Fees and Payment

All fees for services provided by InstaVisa are clearly listed at the time of purchase. Payments are required at the time of application submission and cover processing costs, which are non-refundable in most cases. Please refer to our Cancellation and Refund Policy for additional details. Submission of payment does not guarantee visa issuance, and you acknowledge that visa fees are not refunded in the event of a rejected application.

5. Cancellation and Refund Policy

InstaVisa processes applications immediately upon payment. Consequently, fees paid are typically non-refundable. In cases of technical errors, InstaVisa may issue refunds at its discretion. You are eligible for a 100% refund if your application has not yet been submitted to the government.

Refund requests must be made within three (3) months of your purchase date. Please note that any government fees already paid on your behalf are non-refundable.

Typically, your application has not yet been sent to the government if your order status is

  • We’re Reviewing Your Application
  • Action Required: Finish Application
  • Action Required: Provide More Information

Additional Refund Conditions

  • Processing Time: Refunds are processed within 5–10 business days once your request is confirmed.
  • Partial Refunds: In cases where only part of the service was rendered (e.g., preliminary document review), you may be eligible for a partial refund. Contact support for details.
  • Exceptions: Refunds are not provided for incomplete applications submitted outside of the 3-month refund period or if your application has already been processed by the government.

How to Request a Refund

To request a refund, please email [email protected] with your order details and reason for the request. Our team will confirm your eligibility and notify you of next steps.

6. Intellectual Property Rights

All content on InstaVisa.org, including logos, text, graphics, images, software, and other materials, are owned by or licensed to InstaVisa and are protected by intellectual property laws. Unauthorized use or reproduction of content on our Site is strictly prohibited. You may not copy, modify, distribute, display, or transmit any content from our Site without prior written consent from InstaVisa.

7. Disclaimers

InstaVisa’s services are designed to assist you with your travel plans. However, we do not assume responsibility for changes in travel plans or circumstances beyond our control, including but not limited to government actions or regulatory changes. Processing times and document delivery estimates are provided based on our experience but are not guaranteed. InstaVisa disclaims responsibility for delays or issues caused by government agencies or third-party processors. Any reliance on the content of our Site or services is at your own risk.

THE SERVICE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICE IS VOLUNTARY AND AT YOUR OWN RISK. INSTAVISA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, TO THE FULLEST EXTENT PERMITTED BY LAW, INCLUDING BUT NOT LIMITED TO MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, AND NON-INFRINGEMENT. INSTAVISA DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR FREE FROM ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS.

8. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

  • INSTAVISA IS NOT LIABLE FOR INCIDENTAL, INDIRECT, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, OR FOR PERSONAL OR BODILY INJURY, EMOTIONAL DISTRESS, OR WRONGFUL DEATH RESULTING FROM THE USE OR INABILITY TO USE THE SERVICE.
  • INSTAVISA’S TOTAL LIABILITY FOR DAMAGES RELATED TO YOUR USE OF THE SERVICE SHALL NOT EXCEED $100.
  • YOU MUST BRING ANY CLAIMS RELATED TO YOUR USE OF THE SERVICE WITHIN ONE (1) YEAR OF THE EVENT GIVING RISE TO THE CLAIM.
  • BY USING THE SERVICE, YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT FOR DAMAGES OR LOSSES RESULTING FROM YOUR USE OF THE SERVICE.

Some jurisdictions do not allow certain limitations on liability, so the above limitations may not apply to you.

9. Verify Travel Documents

Upon receipt of your travel document (visa, photo, or passport), you are solely responsible for verifying that all information on the document is accurate and complete. InstaVisa will make efforts to correct any issues if you promptly notify us of any inaccuracies. Failure to identify errors before traveling may result in personal consequences for which InstaVisa is not liable.

You must also ensure that:

  • Your passport is valid for at least six months beyond the start date of your trip.
  • You have added our domain to your email’s “white list” to prevent important documents from being blocked by spam filters. Check your spam/junk folder if there are delays.

10. Privacy and Data Protection

InstaVisa respects your privacy. Please review our Privacy Policy to understand our data collection, usage, and protection practices. By using our Site and services, you agree to the processing of your personal information in accordance with our Privacy Policy.

11. Third-Party Links and Services

Our Site may contain links to third-party websites. InstaVisa does not endorse or assume any responsibility for these sites, their content, or their privacy practices. Your use of third-party sites is at your own risk, and you are encouraged to review their terms and privacy policies.

12. Indemnification

You agree to indemnify, defend, and hold InstaVisa and its affiliates, directors, employees, and agents harmless from any claims, damages, liabilities, costs, and expenses (including legal fees) arising from or related to your use of our services, your violation of these Terms, or infringement of any third-party rights. InstaVisa reserves the right to control any defense related to a claim for which it is entitled to indemnification, and you agree to cooperate as required.

13. Governing Law and Dispute Resolution

These Terms are governed by the laws of the UAE. Any disputes or claims arising from these Terms or your use of our services shall be resolved through binding arbitration in Dubai, UAE.

14. Termination of Access

InstaVisa reserves the right to terminate your access to our Site and services without notice if you violate these Terms or engage in conduct detrimental to our interests. Termination of access does not affect InstaVisa’s rights to pursue legal action for any damages or breaches.

15. California, Nevada, and Virginia Residents

For residents of California, Nevada, and Virginia, please refer to our Privacy Policy for additional information about your rights under local data protection laws.

16. Modifications to Terms

InstaVisa reserves the right to update, modify, or remove portions of these Terms at any time. Changes will be posted on this page, and your continued use of our Site after modifications constitutes acceptance of the revised Terms.

17. Contact Information

If you have questions regarding these Terms or our services, please contact us:

InstaVisa Support Team
Email: [email protected]

DMCA Policy

Last Updated: [20 October 2024]

InstaVisa.org respects the intellectual property rights of others and expects our users to do the same. In accordance with the Digital Millennium Copyright Act (DMCA), we will respond promptly to claims of copyright infringement regarding any materials published on our website.

1. Reporting Copyright Infringement

If you believe that your work has been copied in a way that constitutes copyright infringement, please provide us with the following information:

  • A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
  • Identification of the copyrighted work claimed to have been infringed.
  • Identification of the material that is claimed to be infringing and its location on our website.
  • Your contact information, including your address, telephone number, and email address.
  • A statement that you have a good faith belief that the use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
  • A statement that the information in your notice is accurate, and under penalty of perjury, that you are authorized to act on behalf of the copyright owner.

2. Contact Information for DMCA Claims

To submit a DMCA notice, please contact us at:

[email protected]

3. Counter-Notification

If you believe that your material was removed or disabled by mistake or misidentification, you may submit a counter-notification. To be effective, the counter-notification must include:

  • Your physical or electronic signature.
  • Identification of the material that has been removed or to which access has been disabled.
  • A statement under penalty of perjury that you have a good faith belief that the material was removed or disabled as a result of a mistake or misidentification.
  • Your name, address, telephone number, and a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located, or if your address is outside of the United States, for any judicial district and that you will accept service of process from the person who provided the original notification of claimed infringement or an agent of such person.

4. Repeat Infringers

InstaVisa.org will take appropriate action against users who are found to be repeat infringers, including the termination of accounts.

5. Changes to This Policy

We may update this DMCA Policy from time to time. We will notify you about significant changes by sending a notice to the primary email address specified in your account or by placing a prominent notice on our site.